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Refund Policy

Last updated: March 27, 2026

Important Notice

All tournament promotion fees are non-refundable. Please read this policy carefully before making a payment.

No Refund Policy

Singhe Sports operates with a strict no-refund policy for all tournament promotion services. Once payment has been processed through our PayHere payment gateway, no refunds will be issued under any circumstances.

Promotion Pricing

3 Days

LKR 500

Perfect for short weekend tournaments

7 Days

LKR 1,000

Great for week-long events

Popular

14 Days

LKR 1,800

Best value for 2-week tournaments

30 Days

LKR 3,500

Maximum visibility for month-long events

Note: Promotion periods begin immediately upon payment confirmation and cannot be paused, extended, or transferred to another tournament.

Why No Refunds?

Our no-refund policy exists because:

  • Promotional slots are immediately activated and featured upon payment
  • Featured positions are limited and in high demand
  • Promotional visibility begins instantly and cannot be reversed
  • Administrative and payment processing costs are incurred immediately

Before You Purchase

Please ensure the following before completing your purchase:

  • Your tournament details are accurate and complete
  • Tournament dates and information are finalized
  • You have selected the correct promotion duration
  • You understand that payments are non-refundable
  • You agree to our Terms and Conditions

Payment Processing

All payments are processed securely through PayHere, Sri Lanka's trusted payment gateway. We do not store your payment card details. All transactions are encrypted and secure.

Tournament Cancellations

If you need to cancel your tournament after purchasing a promotion, the promotion fee will not be refunded. However, you may update your tournament details or reschedule dates as needed through your organizer dashboard.

Technical Issues

If you experience technical issues with your promotion due to platform errors, please contact our support team immediately. We will investigate and work to resolve the issue. Refunds will only be considered in exceptional cases where our platform failed to deliver the promised promotional service.

Questions or Concerns?

If you have any questions about our refund policy or promotion services, please contact our support team before making a purchase: support@singhesports.lk

Ready to Promote Your Tournament?

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